How RallyOrder protects schools

Money and student data are the two most regulated things that move through a school, and most campuses still handle both on tools not built to meet the unique requirements. RallyOrder is the compliant way to take payments in school: the student store, the concession stand, game night. Below we detail the four pillars of our promise to you.

RALLYORDER
** TRUST CENTER **
MONEYI DATAII COMPLIANCEIII ACCOUNTABILITYIV
LAST UPDATE JULY 2026
Pillar IMoney

Your money is always in accounts you control.

Every school on RallyOrder is the merchant of record on its own Stripe account, under its own EIN. Sales settle to the bank account your district designates, with daily payouts. Cash goes from your drawer to your existing deposit process without touching us at all. In many states, including Washington, Texas, and Idaho, store revenue is public money with deposit rules, and this architecture is built for them.

1A student rings up the saleThe card is encrypted in the reader and goes straight to Stripe. RallyOrder never sees, stores, or touches credit card data. Meet our partners ↓
2Stripe processes the paymentUnder the school's own merchant account. The money is in the school's designated account the instant the sale completes.
3Daily deposits to your bankPayouts land in the bank account your district designates, every day, with reconciliation trails the business office can audit.
Tax reportingWhose EIN receives the 1099-K?

Your school's. The IRS form names the school as the merchant, under the school's EIN. No advisor's Social Security number is ever attached to your store's revenue.

Why this matters

When a store runs on a consumer payment account opened in a teacher's name, the IRS sees the teacher as the business: the store's gross sales get reported under their personal SSN, before refunds and fees, and some processors aggregate every account sharing that SSN. Your school's EIN on the form keeps store revenue where it belongs, on the school's books and on nobody's personal taxes.

ChargebacksWhat happens on a chargeback?

We absorb it. When a dispute happens, RallyOrder carries the cost, not your school. No chargeback fees.

Why this matters

Disputes at an in-person school store are rare, but a school budget should never eat a surprise clawback. Absorbing the occasional dispute ourselves beats pricing dispute risk into every school's rate, so your deposits stay predictable and your rate stays low.

Business continuityIf RallyOrder disappeared tomorrow, where would our money be?

In your school's own accounts: your Stripe account, paying out daily to your bank, exactly as before.

Why this matters

Money held by a vendor lives inside that vendor's business risk: their reserves, their disputes, their solvency. Because your funds settle to accounts in your school's name every single day, nothing about our company's health can ever strand your money.

Funds custodyIs RallyOrder licensed to hold and move school funds?

Nothing in our model requires it, because we never receive, hold, or remit your money. Stripe, a regulated payments company, processes every transaction, and settlement runs directly into your school's own account. Segregation is structural, not procedural.

Why this matters

A vendor that receives and remits school funds is operating as a payments intermediary, with licensing and custody questions your procurement office has to resolve. Some platforms hold proceeds in settlement accounts pooled with other customers' money. Direct settlement removes the question entirely: there is no vendor-held account to regulate, audit, or unwind.

We are the software provider, never the bank. Daily deposits ensure you have control of your money and don't rely on a paper check sent once a month in the mail that opens up audit, compliance, and merchant of record risk for your school.

Pillar IIData

We never monetize or sell student data.

The data we collect is what a store needs to run in a compliant manner: who is working the register, what was sold, cash v. card payments, and inventory details. Customer purchase data is not collected or retained at all. And since we never collect student information for marketing, the federal notice-and-opt-out machinery (PPRA) that other vendors may subject you to will never happen with RallyOrder.

Data rightsWhat do your terms let you do with our data?

Run your store, reconcile registers, power your reporting. The full commitment list is our Student Data Promise below, and every line of it also binds us in the agreements we sign with your district.

Why this matters

Terms of service decide what actually happens to data, and consumer POS terms routinely reserve rights to build cross-merchant profiles, share buyer data with advertisers, or use records for any lawful purpose. Read every vendor's terms the way you'd read our privacy policy, because the contract is the promise.

Buyer privacyWhat do you collect about the students buying?

Nothing. A sale is recorded; the person never is. Card payments keep only the last 4 digits, for the receipt.

Why this matters

A student buying a snack shouldn't create a data trail. Registers that attach names, emails, or accounts to lunchtime purchases turn a cafeteria line into a marketing list. Ours can't, because the field doesn't exist.

No selling, everDo you ever sell or share student data?

Never. No advertisers, no data brokers, no buyers of any kind. And if RallyOrder is ever acquired, these commitments travel with the data and bind the successor in writing.

Why this matters

Acquisition is where data promises historically die: the company changes hands and the policy quietly changes with it. Ours is written to survive that, and the full detail is public in our privacy policy.

What we do with student data, and what we will never do.

Student data matters enough that our promise is published, in writing, for everyone to hold us to. Every commitment below also binds us in the agreements we sign with your district.

1Student data serves the store program.

We collect what a school store needs to run: who's on the register, what sold, what's in stock. We use it to run your store, teach your students, and hand your finance office reports that reconcile.

2We never sell student data.

No advertisers, no data brokers, no buyers of any kind. There's no price. And if RallyOrder is ever acquired, these commitments travel with the data and bind the successor in writing.

3We don't advertise to students.

No targeted ads in our software or anywhere else, built from anything we learn at your register.

4Student data serves your program and no one else.

Running the store and powering your reporting. It never feeds a profile for any purpose outside your school’s program.

5Aggregate insights make every store smarter. Still not for sale.

We use aggregated, de-identified data across schools to show what sells well regionally and nationally, build year-end reports, and power curriculum examples. We build every benchmark with minimum group sizes so no student, buyer, or single store can be picked out of it, and none of it is ever sold.

6We record the sale, never the person.

Our registers never ask who's buying: no names, no emails, no phone numbers, no accounts. Card payments run through Stripe like any card purchase, and we keep only the last 4 digits for the receipt, never a buyer's identity.

7You can leave with everything, and we delete the rest.

Ask us to delete your students' data and it's done within 60 days, confirmed in writing. Your export comes first if you want it. One exception, because it protects you: the sales ledger your finance office reconciles against survives with every student identifier stripped out. It's your books, not student data.

8If this page changes, you hear about it first.

Your district gets at least 30 days written notice before any material change takes effect, and changes never weaken these commitments.

RallyOrder is a vendor member of the Student Data Privacy Consortium, and the National Data Privacy Agreement, the standard used by state alliances across 40 states, is our standard district agreement.

Pillar IIICompliance

The agreements your district already trusts.

We set out to build a platform that meets the strictest federal and state compliance laws in this space. The standards we meet are outlined below. If your state has a unique requirement, let us know.

PCI DSS Payment card security

Card data flows from the reader directly to Stripe, a certified PCI Level 1 service provider. Full card numbers never touch RallyOrder systems; we keep only the last 4 digits, for receipts. Your school validates with a pre-filled questionnaire from the Stripe dashboard, and we walk you through it.

FERPA Student education records

FERPA binds schools, and a vendor participates lawfully only under the school’s direct control as a "school official." That control is exactly what our data privacy agreement gives your district: named purposes, no re-disclosure, and terms we cannot change out from under you.

COPPA Students under 13

COPPA protects children under 13, and RallyOrder is built for high school programs. We hold ourselves to its standards anyway: minimal collection, a written retention schedule, and deletion on request.

State law Student privacy statutes

State student-privacy laws bind vendors directly: no targeted advertising, no profiling, no sale of student data, real security, deletion on request. We build to the strictest of them, including Washington’s SUPER Act, the Texas Student Privacy Act, Idaho Code 33-133, and California’s SOPIPA.

Our Data Retention Schedule

Districts can request deletion at any time; we complete it within 60 days and confirm in writing, with your export delivered first if you want it.

Data we holdHow long we keep it
Student identityName, school email, register PIN. Deleted within 60 days of a district request.
Active + 1 year
Register shift recordsWho ran the register, and when. De-identified when the student identity goes.
Active + 1 year
Drawer counts and refund approvalsThe counts survive as financial records; the names come off.
Active + 1 year
Sales and financial recordsOrders, refunds, totals. Student identifiers stripped on any deletion.
7 years
Inventory and catalog recordsProducts, prices, stock counts. Exportable by your school any time.
Life of the store
Activity logThe append-only audit trail, matching the financial records it explains.
7 years
Buyer dataThere is none. Our registers never collect it.
Never collected

We set out to meet the strictest state standards in all categories. By taking this approach and building for the hardest use cases we ensure that every school, in every state, benefits from being on RallyOrder.

Pillar IVAccountability

Every promise on this page has an auditable control.

Our platform is built to pass an audit. User permissions are controlled by advisors, transactions reconcile to the penny, the register manages cash in and out, and nothing is editable after the fact.

Cash controlsHow do you keep cash honest?

Drawer sessions get opening, mid, and closing counts with variance tracking. Refunds require a PIN and record who approved them. Every count and approval survives in the activity log.

Why this matters

Cash-handling findings are among the most common in school audits. Counts tied to named operators turn end-of-semester reconciliation from an argument into a report your business office can pull in a minute.

Our partnersWho are your subprocessors?

Two: Stripe for payments and AWS for hosting, database, and identity. That's the list.

Why this matters

Every additional company that touches school data multiplies your review surface. Two named partners keep the chain short and checkable: card data lives with Stripe, every password lives in AWS Cognito, and neither ever sits in RallyOrder's own systems.

RefundsWho can issue a refund, and what do the books show?

Refunds require a PIN and record who approved them. Card refunds return to the buyer's original card through Stripe, and every refund posts against the sale it reverses, in your reporting and in the activity log.

Why this matters

Refunds are where money walks out of a store unnoticed, and an unattributed refund path is how shrinkage hides inside clean-looking totals. Named approval on every refund, tied to the sale it reverses, turns refund review into a one-minute report instead of an investigation.

IncidentsWhen would we hear about a security incident?

Without unreasonable delay, directly from us, with what happened, what data was involved, and what we're doing about it.

Why this matters

A vendor that can't name its notification commitment before an incident won't improvise one well during it. The binding version, with its clock, lives in the data privacy agreement we sign with your district, and your district gets a named incident contact at signing.

Our written information security program follows the NIST Cybersecurity Framework, every school's data is isolated at the database layer, and register PINs lock out after 5 failed attempts. Districts can request the full program any time.

Our partners

Two companies touch your data. That's the list.

StripePayment processing and card readers

Stripe is one of the largest payment processors in the world, moving over $1 trillion a year for millions of businesses, and it powers many of the payment platforms districts already use. On RallyOrder, card data is encrypted in the reader and goes straight to Stripe, a certified PCI Level 1 service provider. It never touches our systems.

Amazon Web ServicesHosting, database, and identity

Amazon Web Services is the world's largest cloud provider, the infrastructure behind millions of organizations, from startups to banks to federal agencies. RallyOrder runs entirely on AWS: every school's data is isolated at the database layer, and every password lives in AWS Cognito, never in our systems.

The Filing Cabinet

Every document your procurement process asks for.

National Data Privacy Agreement (NDPA)Our standard district data privacy agreement, through the Student Data Privacy Consortium.View the NDPA
W-9 and entity verificationEIN, DUNS, and the filed incorporation record.On request
Certificates of insuranceGeneral liability, professional liability, and cyber liability, current.On request
Information Security ProgramOur written program, mapped to the NIST Cybersecurity Framework.On request
Data retention scheduleWhat we keep, for how long, and how deletion works.On this page
Privacy policyThe full detail: data we collect, how we use it, your rights by state.View
Procurement and paperwork

Let us know what you need

Reach out to us if you have any questions or need a specific document as part of this process. We are here to work with you on getting RallyOrder launched at your school.